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Voicemail

Messaging mailboxes, announcement only mailboxes, scripting voicemail, auto-attendant, information lines, paging mailboxes, .wav file delivery (your voicemail can be emailed directly to you, allowing you to listen to, and save, your messages right on your own computer!) – We’ve got the right voicemail for you!

Voice Mail Boxes: Voice mailboxes can be utilized alone or with numerous extensions. If you would like to give your caller the option of reaching a live representative, we have live agents available 24/7 to help your callers.

EXAMPLE of a Voice Mailbox with extensions: "Thank you for calling Hicks Plumbing, for address and fax information please press 1, for directions, please press 2, for the accounting department please press 3, if you would like to leave a message in our general mailbox, please press 4."

Voice Mail with Operator Revert: A custom greeting will be recorded. The caller will hear this greeting and will be instructed to press 0 for a representative if their call qualifies, (which will be pre-determined by you). Once they press 0, it will transfer to a live representative.

EXAMPLE: "Thank you for calling The Med Center. Our regular business hours are 9:00am to 5:00pm Monday through Friday. If you have an urgent matter that cannot wait until the next business day, please press 0 now and a representative will assist you. If you are calling regarding an appointment, prescription refill or a general office matter, please leave a message after the tone and your call will be returned. Thank you." If a voice mail message is left, we can then send it in a .WAV file format to your email, or you may call and retrieve it.

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