Call Answering Service

Now more than ever, it’s important for businesses and organizations like yours to answer customer calls quickly and efficiently — no matter the time of day. When potential clients encounter hold music, a busy signal or even a few too many rings before someone picks up, they are ready to take their business elsewhere. Time Communications can provide call answering services customized to your unique situation so that you can be there for your customers when they need it.


 

A U.S. answering service company

If you seek a professional answer service, it pays to do your research — not all answering service companies are created equal. Here are a few reasons to choose Time Communications:

  • Customer satisfaction is important to us. We want to provide you and your customers with the exceptional service you expect.
  • As a company based in the United States, all our service representatives speak in clean American accents.
  • We customize service to a variety of industries, whether you seek real estate or medical answering services.

 

Your Business Deserves a Quality Answering Service

Find out how Time Communications live phone call answering services can save you time and money — and improve your customer satisfaction.

Call Us Today: 866-258-8500


Service features and benefits:

  • 24-Hour Service. If you want to be available to customers around the clock, we can provide call answering service 24 hours a day, 7 days a week.
  • 800 Numbers. A 1-800 number gives your clients the relief of knowing they won’t be charged if they make a call—no matter their geographic location.
  • After-Hours Service. Even if your business doesn’t operate 24/7, you can still be available after hours to answer customer calls.
  • American Call Center Agents. As a US-based company, our call center agents have clean and crisp American accents that can be easily understood nationwide.
  • Automated Technology. Our automated Internet answering service technology ensures your information appears on our representatives’ computer screens in real time when a call comes in.
  • Answering Service Dispatch. Dispatch and paging services are essential for companies that need immediate call answering services. Dispatch service is a way for your business to always be available for your customers.
  • Inbound Answering Service. Acting as an extension of your business, Time Communications can provide answering services to your customers. They won’t even know the difference!
  • Live Answering. Give your customers a real person to talk to instead of a voice mail message or generic hold music. Our live operators will treat your customers with respect and care.
  • Local Service. Forward your local business number to us so our live customer service representatives can answer.
  • National Answering Service. We provide nationwide answering services to you and your customers, regardless of where your business is located.
  • Online Answering Service. Live, online chat technology can be placed on your website so your customers can be instantly connected with our friendly customer service staff.
  • Telephone Answering Service. If you want someone to answer your telephone no matter the time of day or season, we can do that. Our representatives provide a seamless bridge between your business and your customers’ needs.
  • Professional Answering Service. Whether you seek real estate, legal or medical answering service, our live agents will provide prompt, friendly and professional assistance.
  • Remote Answering Service. By using sophisticated Internet-based technology, we can provide you with remote answering services from all over the globe.
  • Toll-Free Numbers. Invest in a toll-free number and use it to advertise on all of your marketing materials. Rest assured every call will be answered in a friendly and professional manner—with no phone charges to your customer.
  • Virtual Answering Service. Internet-based software allows our virtual secretaries to answer customer calls promptly—regardless of geographic location.
  • VoIP Phone Service. Take advantage of voice-over IP phone service, or VoIP. Your customers will still be able to dial your number from any type of phone.
  • Complete Answering Service. No matter your unique situation, Time Communications can offer a full-service solution. We have the experience, expertise, and skills to provide you with exactly what you need.
  • Custom Services. Work with our friendly client relations team to build a specialty answering service that fits your needs and enhances your business.
  • Answering Service Solution. Save money and increase your bottom line by using our quality call center services and freeing up your staff for more important business functions.